KitchenAid Microwave Oven KBHC109 User Manual

BUILT-IN HIGH SPEED MICROWAVE OVEN  
Use & Care Guide  
For questions about features, operation/performance, parts accessories or service, call: 1-800-422-1230  
In Canada, call for assistance 1-800-461-5681, for installation and service, call: 1-800-807-6777 or visit our website at...  
Table of Contents............................................................................................................2  
Models KBHC109 KBHC179 KEHC309 KEHC379 YKEHC309 YKBHC109  
4453217B  
 
MICROWAVE OVEN SAFETY  
Your safety and the safety of others are very important.  
We have provided many important safety messages in this manual and on your appliance. Always read and obey all  
safety messages.  
This is the safety alert symbol.  
This symbol alerts you to potential hazards that can kill or hurt you and others.  
All safety messages will follow the safety alert symbol and either the word “DANGER” or  
“WARNING.” These words mean:  
You can be killed or seriously injured if you don't  
immediately follow instructions.  
You can be killed or seriously injured if you don't  
follow instructions.  
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you  
what can happen if the instructions are not followed.  
IMPORTANT SAFETY INSTRUCTIONS  
When using electrical appliances basic safety precautions should be followed, including the following:  
I
Do not clean with metal scouring pads. Pieces can  
WARNING: To reduce the risk of burns, electric  
burn off the pad and touch electrical parts involving  
a risk of electric shock.  
shock, fire, injury to persons, or exposure to excessive  
microwave energy:  
I Read all instructions before using the microwave  
I Do not store any materials, other than manufacturer's  
recommended accessories, in this oven when not in  
use.  
oven.  
I Read and follow the specific PRECAUTIONS TO  
AVOID POSSIBLE EXPOSURE TO EXCESSIVE  
MICROWAVE ENERGYfound in this section.  
I
Do not operate the microwave oven if it has a dam-  
aged cord or plug, if it is not working properly, or if it  
has been damaged or dropped.  
I The microwave oven must be grounded. Connect  
only to properly grounded outlet. See GROUNDING  
INSTRUCTIONSfound in this section.  
I Do not deep fry in oven. Microwavable utensils are  
not suitable and it is difficult to maintain appropriate  
deep frying temperatures.  
I Install or locate the microwave oven only in accord-  
ance with the provided Installation Instructions.  
I Do not use paper products when appliance is  
operated in the "PAN BROWN" mode.  
I Some products such as whole eggs in the shell and  
sealed containers for example, closed glass jars –  
may explode and should not be heated in the  
microwave oven.  
I Do not cover racks or any other part of the oven with  
metal foil. This will cause overheating of the oven.  
I Use the microwave oven only for its intended use as  
described in this manual. Do not use corrosive  
chemicals or vapors in the microwave oven. This  
type of oven is specifically designed to heat, cook,  
or dry food. It is not designed for industrial or lab-  
oratory use.  
I As with any appliance, close supervision is necessary  
when used by children.  
I The microwave oven should be serviced only by  
qualified service personnel. Contact nearest auth-  
orized service company for examination, repair, or  
adjustment.  
I
Oversized foods or oversized metal utensils should  
I Do not cover or block any openings on the  
microwave oven.  
not be inserted in the microwave oven as they may  
create a fire or risk of electric shock.  
SAVE THESE INSTRUCTIONS  
3
 
IMPORTANT SAFETY INSTRUCTIONS  
I
Do not store the microwave oven outdoors. Do not  
Remove wire twist-ties from paper or plastic bags  
use this product near water - for example, near a  
kitchen sink, in a wet basement, or near a swim-  
ming pool, and the like.  
before placing bags in oven.  
If materials inside the oven should ignite, keep  
oven door closed, turn oven off, and disconnect the  
power cord, or shut off power at the fuse or circuit  
breaker panel.  
Do not use the cavity for storage purposes. Do not  
leave paper products, cooking utensils, or food in  
the cavity when not in use.  
I
See door surface cleaning instructions in the Oven  
Caresection.  
I To reduce the risk of fire in the oven cavity:  
Do not overcook food. Carefully attend the micro-  
wave oven if paper, plastic, or other combustible  
materials are placed inside the oven to facilitate  
cooking.  
SAVE THESE INSTRUCTIONS  
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO  
EXCESSIVE MICROWAVE ENERGY...  
(a) Do not attempt to operate this oven with the door  
open since open-door operation can result in  
harmful exposure to microwave energy. It is  
important not to defeat or tamper with the  
safety interlocks.  
(c) Do not operate the oven if it is damaged. It is  
particularly important that the oven door close  
properly and that there is no damage to the:  
(1) Door (bent),  
(2) Hinges and latches (broken or loosened),  
(3) Door seals and sealing surfaces.  
(b) Do not place any object between the oven front  
face and the door or allow soil or cleaner residue  
to accumulate on sealing surfaces.  
(d) The oven should not be adjusted or repaired by  
anyone except properly qualified service personnel.  
4
 
Electrical Requirements  
PARTS AND FEATURES  
The microwave oven is connected to a 110-volt side of the 240-  
volt circuit required for the lower oven. If the incoming voltage to  
the microwave oven is less than 110 volts cooking times may be  
longer. Have a qualified electrician check your electrical system.  
This manual covers different models. The oven you have  
purchased may have some or all of the parts and features listed.  
The location and appearance of the features shown here may not  
match your model.  
GROUNDING INSTRUCTIONS  
8
9
I For all cord connected appliances:  
The microwave oven must be grounded. In the event  
of an electrical short circuit, grounding reduces the  
risk of electric shock by providing an escape wire for  
the electric current. The microwave oven is equipped  
with a cord having a grounding wire with a grounding  
plug. The plug must be plugged into an outlet that is  
properly installed and grounded.  
10  
11  
12  
1
2
WARNING: Improper use of the grounding plug can  
result in a risk of electric shock. Consult a qualified  
electrician or serviceman if the grounding instructions  
are not completely understood, or if doubt exists as to  
whether the microwave oven is properly grounded.  
3
4
5
6
Do not use an extension cord. If the power supply cord  
is too short, have a qualified electrician or serviceman  
install an outlet near the microwave oven.  
I For a permanently connected appliance:  
This appliance must be connected to a grounded,  
metallic, permanent wiring system, or an equipment  
grounding conductor should be run with the circuit  
conductors and connected to the equipment  
grounding terminal or lead on the appliance.  
7
SAVE THESE INSTRUCTIONS  
1. Light (inaccessible, in ceiling)  
2. Convection Element and Fan  
(hidden behind back panel)  
10. Broil Element (hidden in  
ceiling)  
11. Dual Microwave Emission  
12. Cooking Guide Labels  
3. Turntable  
4. Turntable Support  
(under turntable)  
5. Metal Shielded Window  
6. Door Handle  
Parts and Features not shown  
Broiling Grid  
Convection Grid  
7. Lower Oven (on combination  
models, see separate Use and  
Care Guide)  
8. Oven Control  
9. Door Safety Lock System  
Crisper Pan and Handle  
This unit must be connected to a  
240-volt circuit.  
5
 
Grids  
Crisper Pan and Handle  
I
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Grids will become hot. Always use oven mitts or pot holders  
when handling.  
Never allow the grids to touch the inside cavity walls, ceiling  
or floor.  
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Always use the turntable.  
Never use another metal object with the grids.  
Two level cooking is not recommended.  
See “Assistance or Service” section to reorder.  
The crisper pan is ideal for rapidly browning and crisping the  
bottom of the food, such as cookies and pizza.  
Broiling Grid (long legs)  
The material coating the bottom absorbs microwaves and  
transfers the heat to the pan and food. The crisper pan reaches  
436°F (210°C) in approximately 3 minutes, at which time it stops  
absorbing microwaves and holds this optimal frying temperature.  
I
The crisper pan will become hot. Always use the handle and  
oven mitts or pot holders when handling.  
I
Never allow the crisper pan or handle to touch the inside  
cavity walls, ceiling or floor.  
The broiling grid places food close to the broil element, making it  
ideal for fast browning of small amounts of food. Use for Broiling  
only.  
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Always use the turntable.  
Never use another metal object with the crisper pan.  
Convection Grid (short legs)  
The crisper pan is designed specifically for this oven. Do not  
use it in any other oven.  
I
I
Use only wooden or plastic cooking utensils to help prevent  
scratches.  
See “Assistance or Service” section to reorder.  
The convection grid provides optimal heat circulation for High  
Speed Cooking and Convection Cooking.  
6
 
ELECTRONIC OVEN CONTROL  
COMBINATION OVEN MODELS  
1. Lower Oven Display  
2. Number Pads  
3. Control Lock  
4. Upper Oven Display  
5. Clock  
8. Quantity  
14. Microwave Defrosting  
15. Crisping  
16. Convection Cooking  
17. High Speed Cooking  
18. Upper Oven Cancel  
19. Upper Oven Start and Easy Minute  
9. Lower Oven Light  
10. Microwave Popcorn  
11. Microwave Cooking Power  
12. Microwave Reheating  
13. Broiling  
6. Timer  
7. Lower Oven Selectors (see separate Use  
and Care Guide)  
SINGLE OVEN MODEL  
1. Microwave Popcorn  
2. Microwave Reheating  
3. Microwave Defrosting  
4. High Speed Cooking  
5. Microwave Cooking Power  
6. Broiling  
7. Crisping  
8. Convection Cooking  
9. Number Pads  
10. Control Lock  
11. Display  
12. Start and Easy Minute  
13. Clock  
14. Cancel Off  
15. Timer  
16. Quantity  
7
 
Display(s)  
Clock  
When power is first supplied to the appliance, everything on the  
display(s) will light up for 5 seconds. Then, “PF id = 27” or  
“PF id = 30” will appear. Touch LOWER OVEN CANCEL, UPPER  
OVEN CANCEL or CANCEL OFF (on some models) to clear  
display(s).  
This is a 12-hour clock and does not show a.m. or p.m.  
To Set:  
Before setting, make sure the ovens, Timer and Timed Cooking  
are off.  
Any other time “PF id = 27” or “PF id = 30” appears, a power  
failure occurred. Touch LOWER OVEN CANCEL, UPPER OVEN  
CANCEL or CANCEL OFF (on some models) and reset the clock  
if needed.  
1. Touch CLOCK SET • START.  
2. Touch the number pads to set the time of day.  
3. Touch CLOCK SET • START, START or EASY MINUTE START.  
To remove the time of day from the display: Touch and hold  
CLOCK SET • START for 5 seconds.  
Lower Oven Display (combination oven models)  
When the lower oven is in use, this display shows the lower oven  
temperature, heat source(s) and start time.  
To return the time of day to the display: Touch CLOCK  
SET • START. The time should not have to be reset.  
During lower oven Timed Cooking, this display also shows a  
vertical bar and minute time countdown and the stop time (if  
entered).  
Tones  
Tones are audible signals, indicating the following:  
If “Err” appears on the display, an invalid pad was touched.  
Touch LOWER OVEN CANCEL, UPPER OVEN CANCEL or  
CANCEL OFF (on some models) and retry the entry.  
One tone  
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Valid pad touch  
When the lower oven is not in use, this display is blank.  
Oven is preheated  
Upper Oven Display (combination oven models),  
Display (single oven models)  
Function has been entered  
When the upper oven or single oven is in use, this display shows  
the upper oven or single oven heat source(s), cooking power,  
quantities, weights and/or help prompts.  
Three tones  
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Invalid pad touch  
If “RETRY” flashes on the display for one second, an invalid pad  
was touched. Retry the entry.  
Four tones  
I
End-of-cycle  
When the upper oven or single oven is not in use, this display  
shows the time of day or Timer countdown.  
I
Reminder, repeating each minute after the end-of-cycle tones  
All Tones (combination oven models only)  
Easy Minute, Start  
All of the above tones are preset on, but can be turned off.  
To Turn Off/On: Touch and hold STOP TIME for 5 seconds. A  
tone will sound and “Snd oFF” will appear on the lower oven  
display for 3 seconds. Repeat to change back to “Snd on.”  
Starting  
The EASY MINUTE START pad begins any upper or single oven  
function except the Timer. If not touched within 5 seconds after  
touching a pad, “START?” will appear on the display as a  
reminder. If not touched within 5 minutes after touching a pad,  
the display will return to the time of day mode and the  
programmed function will be canceled. If cooking is interrupted,  
touching EASY MINUTE START will resume the preset cycle.  
Tone Volume  
The volume is preset at high, but can be changed to low.  
To Change: Touch and hold the number pad “7” for 5 seconds. A  
tone will sound and “Snd Lo” will appear on the lower oven  
display for 3 seconds. Repeat to change back to “Snd HI.”  
Adding Minutes  
REMINDER TONES  
During High Speed Cooking, Crisping and Broiling, touching  
EASY MINUTE START while the oven is operating will add cook  
time in one minute increments.  
The Timer and Timed Cooking reminder tones are preset on, but  
can be turned off. Reminder tones do not include end-of-cycle  
tones. On combination oven models, if “All Tones” have been  
turned off, the reminder tones cannot be independently turned  
on.  
During Microwave Cooking, touching EASY MINUTE START  
while the oven is operating, or at the end of a cycle, will add cook  
time in one minute increments.  
During Convection Cooking, touching EASY MINUTE START will  
not add minutes.  
Timer  
To Turn Tones Off/On: Touch and hold TIMER SET • START until  
a tone sounds. Repeat to turn back on.  
Upper Oven Cancel and Cancel Off  
The UPPER OVEN CANCEL or CANCEL OFF pad stops any  
upper or single oven function except for the Clock, Timer and  
Control Lock.  
Timed Cooking (combination oven models only)  
To Turn Tones Off/On: Touch and hold COOK TIME until a tone  
sounds and the lower oven display returns to inactive mode  
(blank). Repeat to turn back on.  
The oven will also turn off when the door is opened. When the  
door is opened, the element(s) and fan will turn off, but the oven  
light will remain on. Close the door and touch EASY MINUTE  
START to resume the cycle.  
8
 
Fahrenheit and Celsius  
Help Prompts  
Help prompts are visible messages that appear on the upper  
oven display on combination oven models or the display on  
single oven models. Only Crisping and Broiling help prompts can  
be turned off.  
(combination oven models only)  
The temperature is preset in Fahrenheit, however it can be  
changed to Celsius.  
To Change: Touch and hold BROIL • MAXI •• ECONO for 5  
seconds. A tone will sound and “C°” will appear on the display for  
3 seconds. Repeat to change back to Fahrenheit.  
Before turning help prompts on/off, the oven(s), Timer and, on  
combination oven models, the lower oven Timed Cooking must  
be off.  
When in Fahrenheit, “°F” follows the oven temperature.  
When in Celsius, only “°” follows the oven temperature.  
To Turn Off/On: Touch and hold the number pad “2” for 5  
seconds. A tone will sound and either “HELP OFF” or “HELP ON”  
will flash on the upper oven display on combination oven models  
or the display on single oven models for 3 seconds. Repeat for  
desired option.  
Timer  
The Timer can be set in minutes and seconds or hours and  
minutes, and counts down the set time. The Timer does not start  
or stop the oven.  
HIGH SPEED  
COOKING  
To Set:  
1. Touch TIMER SET • START.  
Touch again to switch between MIN/SEC and HR/MIN.  
If no action is taken after one minute, the display will return to  
the time of day mode.  
2. Touch the number pads to set length of time.  
3. Touch TIMER SET • START or EASY MINUTE START.  
If not touched within 5 seconds, the display will return to the  
time of day mode and the programmed function will be  
canceled.  
When the set time ends, if enabled, end-of-cycle tones will  
sound, then reminder tones will sound every minute.  
1. Broil element  
2. Convection element and fan  
3. Dual microwave emission  
4. Touch TIMER CANCEL anytime to cancel the Timer and/or  
stop reminder tones.  
High Speed Cooking uses the broil element, convection element  
and fan and microwaves. All cycle on and off in intervals.  
Remember, touching the OFF/CANCEL pad(s) will turn the  
respective oven(s) off.  
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Bakeware and the interior oven surfaces, including the door,  
will become hot.  
The time can be reset during the countdown by repeating the  
above steps.  
Always use an instant read meat thermometer to determine  
doneness of meat and poultry.  
Control Lock  
Use non-metallic, oven proof glass, ceramic or plastic  
approved for conventional oven use.  
The Control Lock shuts down the control panel pads to prevent  
unintended use of the oven(s).  
Covers are not necessary unless recommended in recipe.  
If recommended, use a casserole dish and its lid for optimal  
results.  
When the control is locked, only the CLOCK SET • START, TIMER  
SET • START and TIMER CANCEL pads will function.  
The Control Lock is preset unlocked, but can be locked.  
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Do not use covers or containers made of foil, paper, waxed  
paper or plastic not recommended for use in a conventional  
oven.  
To Lock/Unlock Control: Before locking, make sure the oven(s),  
Timer and Timed Cooking are off. Touch and hold the number  
pad 3 CONTROL LOCK until “CONTROL LOCK” and a picture of  
a lock appear on the display, about 3 seconds. Repeat to unlock  
and remove “CONTROL LOCK” from the display.  
When roasting, meats and poultry will spatter. Plastic oven  
bags designed for conventional oven use can be used for  
easier cleanup. Follow manufacturer’s recommendations.  
When using the crisper pan or convection grid, place them  
directly on the turntable.  
Number Codes  
The oven is preset with shortcut number codes for High Speed  
and Microwave Cooking. A number code includes one or more of  
the following; cooking power, cook time and food quantity or  
weight. See the code charts in the “High Speed Cooking,”  
“Reheating,” “Defrosting” and “Popcorn” sections for additional  
information.  
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Select tender cuts of meat for optimal cooking results.  
Arrange pieces of food in a single layer on the crisper pan or  
baking dish.  
9
 
To Use:  
FOOD  
CODE QUANTITY OR WEIGHT/  
INSTRUCTIONS  
Before High Speed Cooking, put food in the oven and close the  
door. Preheating is not necessary.  
1. Touch ULTIMA COOK.  
2. Touch the number pads to enter the food code from the chart.  
Lasagna,  
Freshly  
Made  
28  
No quantity entry required.  
Use recipe that makes about 8 cups  
(2 L) and an 11x7 in. (28x18 cm)  
baking dish. Place convection grid  
on turntable, then baking dish on  
grid.  
If “WGT” or “QTY” appears on the display, touch the number  
pads to enter the quantity or weight from the chart or touch 0  
QUANTITY to increase the weight in increments from the  
chart.  
3. Touch EASY MINUTE START or wait 5 seconds for oven to  
CONVENIENCE FOODS, FROZEN  
turn on automatically.  
The display will countdown the cook time.  
Chicken  
Breast  
Tenders  
54  
55  
49  
5 to 20 pieces  
When the cycle ends, “End” will appear in the display. If  
enabled, end-of-cycle tones will sound, then reminder tones  
will sound every minute.  
Arrange on crisper pan. Place on  
turntable.  
Chicken  
Nuggets  
6 to 26 pieces  
4. Touch UPPER OVEN CANCEL or CANCEL OFF or open the  
oven door when finished cooking to clear the display.  
Arrange on crisper pan. Place on  
turntable.  
HIGH SPEED COOKING CHART  
Chicken  
Wings,  
Buffalo Hot  
.5-1.5 lbs (227-680 g) in .25 lb (113  
g) increments)  
Preset cooking times have been carefully determined, however  
individual tastes vary. If cooking results are not desirable after the  
cycle is over, code number 69 will add two additional minutes of  
cook time. It can be used multiple times. Also, check the food a  
few minutes before the cycle ends to help avoid overcooking.  
Place in baking dish. Place  
convection grid on turntable, then  
baking dish on grid.  
FOOD  
CODE QUANTITY OR WEIGHT/  
INSTRUCTIONS  
Dinners  
43  
47  
6.5-16.5 oz (184-468 g) in .5 oz (14  
g) increments  
Follow package instructions for  
venting of plastic film. Place  
convection grid on turntable, then  
dinner on grid.  
BISCUITS AND ROLLS  
Biscuits,  
Large,  
Refrigerated  
60  
59  
62  
61  
63  
5 or 8  
Arrange on crisper pan. Place on  
turntable.  
Egg Rolls  
1 to 8 pieces, 3 oz (85 g) each  
Place egg rolls directly on  
convection grid, then grid on  
turntable.  
Biscuits,  
Small,  
Refrigerated  
6 or 12  
Arrange on crisper pan. Place on  
turntable.  
Egg Rolls,  
Mini  
48  
29  
6 to 24 pieces  
Cinnamon  
Rolls, Large,  
Refrigerated  
No quantity entry required.  
Place egg rolls on crisper pan and  
crisper pan on turntable.  
Arrange on crisper pan. Place on  
turntable.  
Entrée  
10-45 oz (283 g-1.3 kg) in .5 oz (14  
g) increments  
Cinnamon  
Rolls, Small,  
Refrigerated  
5 or 8  
Arrange on crisper pan. Place on  
turntable.  
Loosen plastic film covering. Place  
convection grid on turntable, then  
entrée on grid.  
Orange  
No quantity entry required.  
Sweet Rolls,  
Refrigerated  
Arrange on crisper pan. Place on  
turntable.  
Fish  
Portions,  
Battered  
41  
42  
44  
2 to 8 pieces, about 2 oz (57 g) each  
Arrange on crisper pan. Place on  
turntable.  
CASSEROLES  
Fish Sticks,  
Breaded  
No quantity entry required.  
Casserole,  
Freshly  
Made  
27  
29  
4-10 cups (1-2.5 L) in 1 cup (250  
mL) increments  
Use 4 to 18 pieces. Arrange on  
crisper pan. Place on turntable.  
Place in casserole dish. Place  
convection grid on turntable, then  
casserole dish on grid.  
French Fries  
3-12 oz (85-340 g) in 1 oz (28 g)  
increments  
Arrange on crisper pan. Place on  
turntable.  
Entrée,  
Frozen  
10-45 oz (283 g-1.3 kg) in .5 oz (14  
g) increments  
Loosen plastic film covering. Place  
convection grid on turntable, then  
entrée on grid.  
10  
 
FOOD  
CODE QUANTITY OR WEIGHT/  
INSTRUCTIONS  
FOOD  
CODE QUANTITY OR WEIGHT/  
INSTRUCTIONS  
Onion Rings  
57  
4-16 oz (113-454 g) in 1 oz (28 g)  
increments  
Fruit Crisp  
38  
2 or 3 qts. (2 or 3 L)  
Place in baking dish. Place  
convection grid on turntable, then  
baking dish on grid.  
Arrange on crisper pan. Place on  
turntable.  
Pizza  
40  
6, 9 and 12 in. (15, 23 and 30 cm)  
diameter  
MEATS  
Beef  
Arrange on crisper pan. Place on  
turntable.  
Beef Roast,  
Boneless  
16  
1.5-5 lbs (680-907 g) in .1 lb (45 g)  
increments  
Pizza Rolls,  
Mini  
53  
46  
6 to 24 pieces  
Shake 1 T (15 mL) of flour in oven  
bag. Put roast in bag and close with  
plastic tie. Cut 6 small slits in top of  
bag. Place in baking dish. Place  
convection grid on turntable, then  
baking dish on grid.  
Arrange on crisper pan. Place on  
turntable.  
Potato  
Nuggets  
3-12 oz (85-340 g) in 1 oz (28 g)  
increments  
Arrange on crisper pan. Place on  
turntable.  
Meatballs  
Meat Loaf  
20  
18  
No quantity entry required.  
Shape meat mixture into 20, 1¹⁄₂ in.  
(4 cm) meatballs. Place in baking  
dish. Place convection grid on  
Potato  
Wedges  
45  
3-12 oz (85-340 g) in 1 oz (28 g)  
increments  
Arrange on crisper pan. Place on  
turntable.  
turntable, then baking dish on grid.  
1.5-2 lbs (680-907 g) of meat in .25  
lb (113 g) increments  
DESSERTS  
Place meat loaf in a glass baking  
dish. Small in a 8.5x 4.5 in. (21.5x11  
cm) dish. Large in a 9x5 in. (23x13  
cm) dish. Place convection grid on  
turntable, then baking dish on grid.  
Baked  
Apples  
37  
39  
51  
2 to 8 pieces  
Place in baking dish. Place  
convection grid on turntable, then  
baking dish on grid.  
Bread  
Pudding  
No quantity entry required.  
Meat Loaf  
and 6  
Potatoes  
19  
No quantity entry required.  
Place in 2 qt. (2 L) casserole dish.  
Place convection grid on turntable,  
then baking dish on grid.  
Place meat loaf made with 1¹⁄₂ lbs  
(680 g) of meat in an 8.5x4.5 in.  
(21.5x11 cm) baking dish. Place  
convection grid on turntable, then  
baking dish on grid. Prick skins of  
potatoes and arrange on grid  
around the meat loaf dish.  
Brownies  
No quantity entry required.  
Use amount of batter for a 9x13 in.  
(23x33 cm) dish. Spray crisper pan  
with nonstick cooking spray and  
dust with dry bread crumbs. Spread  
batter into crisper pan. Place crisper  
pan on turntable.  
Swiss Steak  
17  
1-2 lbs (454 g-1 kg) in .25 lb (113 g)  
increments  
Follow recipe instructions, browning  
meat in a skillet. Place meat in  
baking dish. Add other recipe  
ingredients to dish. Place  
convection grid on turntable, then  
baking dish on grid.  
Cake  
50  
64  
No quantity entry required.  
Use amount of batter for a 9x13 in.  
(23x33 cm) dish. Spray crisper pan  
with nonstick cooking spray and  
dust with dry bread crumbs. Spread  
batter into crisper pan. Place crisper  
pan on turntable.  
Lamb  
Leg of  
Lamb,  
Boneless  
26  
1-2.5 lbs (454 g-1 kg) in .1 lb (45 g)  
increments  
Cookies,  
Refrigerated  
Dough  
No quantity entry required.  
Drop rounded teaspoonful (5 mL) of  
cookie dough on crisper pan. Pan  
will hold 12 cookies at a time. Place  
crisper pan on turntable.  
Shake 1 T (15 mL) of flour in oven  
bag. Put leg of lamb in bag and  
close with plastic tie. Cut 6 small  
slits in top of bag. Place convection  
grid on turntable, then baking dish  
on grid.  
11  
 
FOOD  
Pork  
CODE QUANTITY OR WEIGHT/  
INSTRUCTIONS  
FOOD  
CODE QUANTITY OR WEIGHT/  
INSTRUCTIONS  
Chicken  
Wings,  
49  
.5-1.5 lbs (227-680 g) in .25 lb  
(113 g) increments  
Buffalo Hot,  
Frozen  
Ham, Fully  
Cooked,  
25  
1-4.5 lbs (454 g-2 kg) in .1 lb (45 g)  
increments  
Place in baking dish. Place  
convection grid on turntable, then  
baking dish on grid.  
Boneless  
Shake 1 T (15 mL) of flour in oven  
bag. Put ham and ¹⁄₂ cup (125 mL)  
water in bag. Close with plastic tie  
and cut 6 small slits in top of bag.  
Place in baking dish. Place  
convection grid on turntable, then  
baking dish on grid.  
Chicken,  
Whole  
10  
3-5.5 lbs (1.3-2.5 kg) in .1 lb (45 g)  
increments  
Shake 1 T (15 mL) of flour in oven  
bag. Put chicken in bag and close  
with plastic tie. Cut 6 small slits in  
top of bag. Place in baking dish.  
Place convection grid on turntable,  
then baking dish on grid.  
Pork Chops,  
Bone-in,  
³⁄₄ in. (2 cm)  
thick  
23  
24  
21  
.4-1.5 lbs (181-680 g) in .1 lb (45 g)  
increments  
Place in baking dish. Place  
convection grid on turntable, then  
baking dish on grid.  
Cornish  
Hens  
15  
14  
1.5-4.5 lbs (680 g-2 kg) in .1 lb (45 g)  
increments  
Shake 1 T (15 mL) of flour in oven  
bag. Put hen(s) in bag and close  
with plastic tie. Cut 6 small slits in  
top of bag. Place in baking dish.  
Place convection grid on turntable  
and baking dish on grid.  
Pork Chops,  
Boneless,  
³⁄₄ in. (2 cm)  
thick  
.3-1.6 lbs (136 g-2 kg) in .1 lb (45 g)  
increments  
Place in baking dish. Place  
convection grid on turntable, then  
baking dish on grid.  
Turkey  
Breast,  
Bone-in  
2-6.5 lbs (907 g-3 kg) in .1 lb (45 g)  
increments  
Pork Roast,  
Bone-in  
2.5-4.5 lbs (1-2 kg) in .1 lb (45 g)  
increments  
Shake 1 T (15 mL) of flour in oven  
bag. Put breast in bag and close  
with plastic tie. Cut 6 small slits in  
top of bag. Place in baking dish.  
Place convection grid on turntable,  
then baking dish on grid. If too tall,  
do not use grid.  
Shake 1 T (15 mL) of flour in oven  
bag. Put pork roast in bag and close  
with plastic tie. Cut 6 small slits in  
top of bag. Place in baking dish.  
Place convection grid on turntable,  
then baking dish on grid.  
Pork Roast,  
Boneless  
22  
1-5 lbs (454 g-2 kg) in .1 lb (45 g)  
increments  
Turkey,  
13  
10-12 lbs (4.5-5.5 kg) in .1 lb (45 g)  
increments  
Whole,  
Shake 1 T (15 mL) of flour in oven  
bag. Put pork roast in bag and close  
with plastic tie. Cut 6 small slits in  
top of bag. Place in baking dish.  
Place convection grid on turntable,  
then baking dish on grid.  
Unstuffed  
Shake 1 T (15 mL) of flour in oven  
bag. Put turkey in bag and close  
with plastic tie. Cut 6 small slits in  
top of bag. Place in baking dish.  
Place convection grid on turntable,  
then baking dish on grid. If too tall,  
do not use grid.  
POULTRY  
SEAFOOD  
Chicken  
Breasts,  
Boneless,  
Skinless  
12  
54  
.2-2 lbs (91-907 g) in .1 lb (45 g)  
increments  
Fish Fillets,  
³⁄₄ in. (2 cm)  
thick  
67  
41  
.4-1.2 lbs (181-544 g) in .1 lb (45 g)  
increments  
Place in baking dish. Place  
convection grid on turntable, then  
baking dish on grid.  
Spray crisper pan with nonstick  
cooking spray. Place fish on crisper  
pan and crisper pan on turntable.  
Chicken  
Breast  
Tenders,  
Frozen  
5 to 20 pieces  
Arrange on crisper pan. Place on  
turntable.  
Fish  
2 to 8 pieces  
Portions,  
Battered,  
Frozen,  
Arrange on crisper pan. Place on  
turntable.  
Chicken  
Nuggets,  
Frozen  
55  
11  
6 to 26 pieces  
about 2 oz  
(57 g) each  
Arrange on crisper pan. Place on  
turntable.  
Fish Steaks,  
1 in. (2.5 cm)  
thick  
68  
.3-1.3 lbs (136-590 g) in .1 lb (45 g)  
increments  
Chicken  
Pieces,  
Bone-in,  
with Skin  
.5-2 lbs (227-907 g) in .1 lb (45 g)  
increments  
Spray crisper pan with nonstick  
cooking spray. Place fish on crisper  
pan and crisper pan on turntable.  
Place in baking dish. Place  
convection grid on turntable, then  
baking dish on grid.  
12  
 
FOOD  
CODE QUANTITY OR WEIGHT/  
INSTRUCTIONS  
FOOD  
CODE QUANTITY OR WEIGHT/  
INSTRUCTIONS  
Fish Sticks,  
Breaded,  
Frozen  
42  
No quantity entry required.  
Potato  
Wedges,  
Frozen  
45  
3-12 oz (85-340 g) in 1 oz (28 g)  
increments  
Use 4 to 18 pieces. Arrange on  
crisper pan. Place on turntable.  
Arrange on crisper pan. Place on  
turntable.  
Shrimp,  
Raw,  
Shelled  
52  
.25-1 lbs (113-454 g) in .25 lb  
(113 g) increments  
Roasted  
Potatoes,  
Coating Mix,  
3¹⁄₂ cups  
(875 mL)  
cubed  
34  
No quantity entry required.  
Spray crisper pan with nonstick  
cooking spray. Place shrimp on  
crisper pan and crisper pan on  
turntable.  
Follow coating mix package  
directions. Place in baking dish.  
Place convection grid on turntable,  
then baking dish on grid.  
potatoes  
VEGETABLES  
Roasted  
Vegetables  
36  
2-8 cups (500 mL-2 L) in 1 cup  
(250 mL) increments  
Baked  
Potatoes,  
Large, White  
30  
31  
1 to 8 potatoes  
Pierce skins. Place on convection  
grid and grid on turntable.  
Cut fresh vegetables in bite-size  
pieces. Toss with olive or cooking oil  
and seasonings. Place in baking  
dish. Place convection grid on  
turntable, then baking dish on grid.  
Baked  
Potatoes,  
Small-  
Medium,  
White  
1 to 8 potatoes  
Pierce skins. Place on convection  
grid and grid on turntable.  
MISCELLANEOUS  
Cook 2  
minutes  
longer  
69  
No quantity entry required.  
Baked  
Sweet  
Potatoes,  
Large  
32  
33  
1 to 6 potatoes  
Gives 2 more minutes of cooking  
time. Use this code to finish cooking  
foods not done to your liking. May  
be used more than once.  
Cut off thin, dried ends. Pierce  
skins. Place on convection grid and  
grid on turntable.  
Baked  
Sweet  
Potatoes,  
Small-  
Medium  
1 to 6 potatoes  
Hot Dogs  
Nachos  
56  
58  
2 to 10 pieces, .1 lb (45 g) each  
Cut off thin, dried ends. Pierce  
skins. Place on convection grid and  
grid on turntable.  
Arrange on crisper pan. Place on  
turntable.  
No quantity entry required.  
French  
Fries, Frozen  
44  
3-12 oz (85-340 g) in 1 oz (28 g)  
increments  
Use 8 oz (227 g) chips, salsa,  
cheese and other toppings to create  
your own nachos. Place in baking  
dish. Place convection grid on  
turntable, then baking dish on grid.  
Arrange on crisper pan. Place on  
turntable.  
OnionRings, 57  
Frozen  
4-16 oz (113-454 g) in 1 oz (28 g)  
increments  
Pizza  
Reheat  
66  
1 to 4 pieces  
Place pizza slices on crisper pan  
and crisper pan on turntable.  
Arrange on crisper pan. Place on  
turntable.  
Potato  
35  
46  
No quantity entry required.  
Mixes, Dry,  
Scalloped or  
Au Gratin  
Follow package directions. Place  
convection grid on turntable, then  
baking dish on grid.  
Potato  
Nuggets,  
Frozen  
3-12 oz (85-340 g) in 1 oz (28 g)  
increments  
Arrange on crisper pan. Place on  
turntable.  
Potato Skins 65  
No quantity entry required.  
Bake 1¹⁄₂ lbs (680 g) potatoes.  
Scoop out insides leaving a ³⁄₈ in.  
(1 cm) shell. Brush both sides with  
butter. Place skins on crisper pan  
and crisper pan on turntable. With 1  
minute of cooking time remaining,  
add toppings if desired.  
13  
 
Cooking Guidelines  
MICROWAVE OVEN  
USE  
Covering  
Covering food helps retain moisture, shorten cook time and  
reduce spattering. Use the lid supplied with cookware. If lid is not  
available, wax paper, paper towels or plastic wrap approved for  
microwaves may be used. Plastic wrap should be turned back at  
one corner to provide an opening to vent steam.  
A magnetron in the oven produces microwaves which reflect off  
the metal floor, walls and ceiling and pass through the turntable  
and appropriate cookware to the food. Microwaves are attracted  
to and absorbed by fat, sugar and water molecules in the food,  
causing them to move, producing friction and heat which cooks  
the food.  
Stirring and Turning  
Stirring and turning redistributes heat evenly to avoid  
overcooking the outer edges of food. Stir from outside to center.  
If possible, turn food over from bottom to top.  
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Never lean on or allow children to swing on the oven door.  
Do not operate microwave oven when it is empty.  
Arranging  
Heated liquids can splash out during and after heating. Use  
of a wooden stir stick placed in the cup or bowl during  
heating may help to avoid this.  
If heating irregularly shaped or different sized foods, the thinner  
parts and smaller sizes should be arranged toward the center. If  
cooking several items of the same size and shape, place them in  
a ring pattern, leaving the center of the ring empty.  
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The turntable must be in place and correct side up when  
oven is in use. Do not use if turntable is chipped or broken.  
See “Assistance or Service” section to reorder.  
Piercing  
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Baby bottles and baby food jars should not be heated in the  
oven.  
Before heating, use a fork or small knife to pierce or prick foods  
that have a skin or membrane, such as potatoes, egg yolks,  
chicken livers, hot dogs, and sausage. Prick in several places to  
allow steam to vent.  
Clothes, flowers, fruit, herbs, wood, gourds, paper, including  
brown paper bags and newspaper should not be dried in the  
oven.  
Shielding  
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Do not use the microwave oven for canning, sterilizing or  
deep frying. The oven cannot maintain appropriate  
temperatures.  
Use small, flat pieces of aluminum foil to shield the thin pieces of  
irregularly shaped foods, bones and foods such as chicken  
wings, leg tips and fish tail. See “Aluminum Foil and Metal” first.  
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Paraffin wax will not melt in the oven because it does not  
absorb microwaves.  
Standing Time  
Food will continue to cook by the natural conduction of heat even  
after the microwave cycle ends. The length of standing time  
depends on the volume and density of the food.  
Use oven mitts or pot holders when removing containers from  
oven.  
Do not overcook potatoes. At the end of the recommended  
cook time, potatoes should be slightly firm. Let potatoes  
stand for five minutes. They will finish cooking while standing.  
Cookware and Dinnerware  
Cookware and dinnerware must fit on the turntable. Always use  
oven mitts or pot holders when handling because any dish may  
become hot from heat transferred from the food. Do not use  
cookware and dinnerware with gold or silver trim. Use the  
following chart as a guide, then test before using.  
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Do not cook or reheat whole eggs or eggs inside the shell.  
Steam buildup in whole eggs may cause them to burst. Cover  
poached eggs and allow a standing time.  
Food Characteristics  
MATERIAL  
RECOMMENDATIONS  
When microwave cooking, the amount, size and shape, starting  
temperature, composition and density of the food affect cooking  
results.  
Aluminum Foil,  
Metal  
See “Aluminum Foil and Metal” section.  
Amount of Food  
The more food heated at once the longer the cook time. Check  
for doneness and add small increments of time if necessary.  
Browning Dish  
Bottom must be at least ³⁄₁₆ in. (5 mm)  
above the turntable. Follow  
manufacturer’s recommendations.  
Size and Shape  
Ceramic Glass,  
Glass  
Acceptable for use.  
Smaller pieces of food will cook more quickly than larger pieces  
and uniformly shaped foods cook more evenly than irregularly  
shaped food.  
China,  
Earthenware  
Follow manufacturer’s recommendations.  
Follow manufacturer’s recommendations.  
Starting Temperature  
Room temperature foods will heat faster than refrigerated foods  
and refrigerated foods will heat faster than frozen foods.  
Melamine  
Composition and Density  
Foods high in fat and sugar will reach a higher temperature and  
heat faster than other foods. Heavy, dense foods, such as meat  
and potatoes, require a longer cook time than the same size of a  
light, porous food, such as cake.  
14  
 
Use the following chart as a general guide for the suggested  
cooking power of specific foods.  
MATERIAL  
RECOMMENDATIONS  
Paper Towels,  
Dinnerware,  
Napkins  
Use non-recycled and those approved by  
the manufacturer for microwave oven use.  
PERCENT/  
NAME  
NUMBER USE  
100%, High  
(default  
setting)  
10  
Quick heating convenience  
Plastic Wraps,  
Bags, Covers,  
Dinnerware,  
Containers  
Use those approved by the manufacturer  
for microwave oven use.  
foods and foods with high  
water content, such as soups,  
beverages and most  
vegetables.  
Pottery and Clay  
Styrofoam®  
Follow manufacturer’s recommendations.  
Do not use in oven.  
90%  
80%  
9
8
Cooking small tender pieces of  
meat, ground meat, poultry  
pieces and fish fillets.  
Heating cream soups.  
Straw, Wicker,  
Wooden  
Containers  
Do not use in oven.  
Heating rice, pasta or  
casseroles.  
Cooking and heating foods  
that need a cook power lower  
than high. For example, whole  
fish and meat loaf.  
Wax Paper  
Acceptable for use.  
To Test Cookware or Dinnerware for Microwave Use:  
1. Put cookware or dinnerware in oven with 1 cup (250 mL) of  
70%,  
7
6
Reheating a single serving of  
food.  
water beside it.  
Medium-High  
2. Cook at 100% cooking power for 1 minute.  
Do not use cookware or dinnerware if it becomes hot and the  
water stays cool.  
60%  
Cooking sensitive foods such  
as cheese and egg dishes,  
pudding and custards.  
Cooking non-stirrable  
Aluminum Foil and Metal  
casseroles, such as lasagna.  
Always use oven mitts or pot holders when removing dishes from  
the microwave oven.  
50%, Medium  
40%  
5
4
3
Cooking ham, whole poultry  
and pot roasts.  
Aluminum foil and some metal can be used in the oven. If not  
used properly, arcing (a blue flash of light) can occur and cause  
damage to the oven.  
Simmering stews.  
Melting chocolate.  
OK for Use  
Heating bread, rolls and  
pastries.  
Racks and bakeware supplied with the oven, aluminum foil for  
shielding, and approved meat thermometers may be used with  
the following guidelines:  
30%,  
Medium-Low,  
Defrost  
Defrosting bread, fish, meats,  
poultry and precooked foods.  
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Never allow aluminum foil or metal to touch the inside cavity  
walls, ceiling or floor.  
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Always use the turntable.  
20%  
2
1
Softening butter, cheese, and  
ice cream.  
Never allow contact with another metal object during  
cooking.  
10%, Low  
Taking chill out of fruit.  
Do Not Use  
To Set a Cooking Power other than 100%:  
1. Touch the number pads to set a length of time to cook.  
Metal cookware and bakeware, gold, silver, pewter, non-  
approved meat thermometers, skewers, twist ties, foil liners such  
as sandwich wrappers, staples and objects with gold or silver  
trim or a metallic glaze should not be used in the oven.  
2. Touch MICRO •• COOK POWER or UPPER •• COOK  
POWER.  
3. Touch the number pad using the Cooking Power chart.  
4. Touch EASY MINUTE START.  
Cooking Power  
The display will count down the cook time.  
Many recipes for microwave cooking specify which cooking  
power to use by percent, name or number. For example,  
70%=7=Medium-High.  
When the cycle ends, “End” will appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
5. Touch UPPER OVEN CANCEL or CANCEL OFF or open the  
door to clear the display and/or stop reminder tones.  
15  
 
Cooking  
Crisper Pan Frying  
When the crisper pan is used with microwaves, it is like a frying  
pan or griddle, ideal for French toast, burgers, eggs, stir-frying  
and sautéing. See “Crisper Pan and Handle” section first before  
using.  
To Use:  
1. Touch the number pads to set a length of time to cook.  
Touch MICRO •• COOK POWER or UPPER •• COOK  
POWER to set a cooking power other than 100%. Touch the  
number pad(s) using the Cooking Power chart.  
To Use:  
Before crisper pan frying, brush crisper pan with ¹⁄₂ tsp (3 mL) of  
oil or spray with nonstick cooking spray. Arrange food on crisper  
pan. Place pan on turntable.  
2. Touch EASY MINUTE START.  
The display will count down the cook time.  
When the cycle ends, “End” will appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
1. Touch the number pads to set a length of time to cook.  
2. Touch EASY MINUTE START.  
The display will countdown the cook time.  
3. Touch UPPER OVEN CANCEL or CANCEL OFF or open the  
When the cycle ends, “End” will appear in the display. If  
enabled, end-of-cycle tones will sound, then reminder tones  
will sound every minute.  
door to clear the display and/or stop reminder tones.  
The cook time and cooking power can be changed after touching  
START/ENTER without interrupting cooking.  
3. Touch UPPER OVEN CANCEL or CANCEL OFF or open the  
To Change Cook Time: Touch MICRO •• COOK POWER or  
UPPER •• COOK POWER once. Enter the new cook time within 5  
seconds. Touch EASY MINUTE START, or wait 5 seconds and the  
change will be entered automatically.  
door to clear the display and/or stop reminder tones.  
CRISPER PAN FRYING CHART  
Times are approximate and may be adjusted for individual tastes.  
To Change Cooking Power: Touch MICRO •• COOK POWER or  
UPPER •• COOK POWER twice. Enter the new cook power  
within 5 seconds. Touch EASY MINUTE START, or wait 5 seconds  
and the change will be entered automatically.  
FOOD  
COOKTIME  
INSTRUCTIONS  
Bacon, Canadian  
2¹⁄₄ in. (6 cm) thick  
slices  
1 minute  
Turn slices over on  
crisper pan after  
cooking.  
Cooking in Stages  
The microwave oven can be set to cook at different cooking  
powers for various lengths of time, up to three stages.  
Eggs, scrambled  
Mix 1 tablespoon  
of water per egg  
and pour into  
2
4
45 sec. to 1 min.  
2 to 3 minutes  
To Cook in Stages:  
preheated pan.  
1. Touch the number pads to set a length of cook time for the  
first stage.  
French Toast,  
Pancakes,  
Waffles, 4 Frozen  
3 to 4 minutes  
6 to 7 minutes  
Turn halfway  
through cooking.  
2. Touch MICRO •• COOK POWER or UPPER •• COOK  
POWER and then enter a cook power (if other than 100%)  
from the Cook Power Chart.  
Ground Beef,  
1 lb. (454 g)  
Crumble meat  
before cooking.  
Stir halfway  
3. Touch MICRO •• COOK POWER or UPPER •• COOK  
POWER to start programming next stage.  
4. Repeat the above steps for second and third stage  
through cooking.  
Make sure no pink  
center.  
programming.  
The numbers “1,” “2” and/or “3” will appear in the upper oven  
display during programming.  
Ground Beef  
Patties, two 4 oz.  
(113 g) patties  
Side1: 2 minutes  
Side 2: 2 to 4 min.  
Cook completely,  
no pink center.  
5. Touch EASY MINUTE START when cook times and cook  
powers have been entered.  
The upper oven display will count down each of the cook  
times. The numbers “1,” “2” or “3” will appear in the display  
during their respective stages.  
Pizza Dough,  
uncooked  
4 to 5 minutes  
Sprinkle with corn  
meal. Press dough  
into pan. After  
precooking  
dough, add sauce  
and toppings.  
When the cycle ends, “End” will appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
9 and 12 in.  
(23 and 30 cm)  
Cook time may be changed during any cycling stage by  
touching MICRO •• COOK POWER or UPPER •• COOK  
POWER once, and then entering the new time within 5  
seconds. Time may be added in one-minute increments by  
touching EASY MINUTE START during the cycling stage.  
Vegetables,  
stir-fry, 2 cups  
(500 mL)  
4 minutes  
Cut vegetables in  
equal sizes. Stir  
after 2 minutes.  
6. Touch UPPER OVEN CANCEL or CANCEL OFF or open the  
door to clear the display and/or stop reminder tones.  
16  
 
4. Touch number pad from chart to select serving temperature.  
5. Touch EASY MINUTE START or wait 5 seconds and the  
Custom Reheat  
microwave oven will start automatically.  
Times and cooking powers have been preset for reheating 8 food  
types. Use the following chart as a guide.  
The upper oven display will count down the reheat time.  
When the cycle ends, “End” will appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
FOOD  
CODE  
QUANTITY  
Dinner Plate  
Bread  
1
2
3
4
5
6
7
8
1 to 2 servings  
IMPORTANT: Heated liquids can splash out during and after  
heating. A wooden stir stick placed in the cup or bowl during  
heating may help avoid this.  
1 to 6 slices  
Meats  
1 to 6 servings  
6. Touch UPPER OVEN CANCEL or CANCEL OFF or open the  
door to clear the display and/or stop reminder tones.  
*Cheese Dip  
*Soup  
1 to 3 cups (250 - 750 mL)  
1 to 4 cups (250 mL-1 L)  
1 to 3 cups (250 - 750 mL)  
1 to 2 servings  
For more information on reheating different foods using the  
manual microwave function, see “MICROWAVE CUSTOM  
REHEAT CHART” at the end of the “MICROWAVE OVEN USE”  
section.  
*Sauce  
Custom Defrost  
Pizza  
The Custom Defrost feature can be used, or the microwave oven  
can be manually set to defrost by using 30% cook power.  
Beverage  
Serving Temperature  
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Food should be 0°F (-18°C) or colder at defrosting for optimal  
results.  
1 Coffee  
2 Tea  
3 Hot Chocolate  
1 Warm  
2 Hot  
3 Very Hot  
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Unwrap foods and remove lids (from fruit juice) before  
defrosting.  
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Shallow packages will defrost more quickly than deep blocks.  
* Four tones will sound at the midpoint of the reheat cycle, and  
“STIR” will appear in the display. Stir food if desired, close  
door, and touch EASY MINUTE START.  
Separate food pieces as soon as possible during or at the  
end-of-cycle for more even defrosting.  
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Foods left outside the freezer for more than 20 minutes or  
frozen ready-made food should not be defrosted using the  
Custom Defrost feature, but should be defrosted manually.  
To Reheat Foods:  
1. Touch CUSTOM REHEAT.  
Touch number pad to select food type from the Custom  
Reheat chart.  
Use small pieces of aluminum foil to shield parts of food such  
as chicken wings, leg tips and fish tails. See “Aluminum Foil  
and Metal” first.  
or  
Touch CUSTOM REHEAT repeatedly to scan and select food  
settings. For example, to select the Bread setting, CUSTOM  
REHEAT must be touched twice.  
CUSTOM DEFROST CHART  
The Custom Defrost system has six categories: Meat, Poultry,  
Fish, Bagel, Fruit Juice, and Roll/Muffin. Use the following chart  
as a guide.  
2. Touch number pads to enter quantity (in servings, strips or  
cups)  
FOOD  
CODE  
WEIGHT OR QUANTITY  
or  
SETTING  
Touch QUANTITY (number pad “0”) to scan and select  
quantities. For example, to select the quantity of 2 servings,  
QUANTITY must be touched twice.  
*Meats  
1
2
3
4
5
6
.1 to 6.6 lbs (45 g to 3 kg)  
.1 to 6.6 lbs (45 g to 3 kg)  
.1 to 4.4 lbs (45 g to 1.34 kg)  
1 to 6 pieces  
3. Touch EASY MINUTE START or wait 5 seconds and the  
*Poultry  
*Fish  
microwave oven will start automatically.  
The upper oven display will count down the reheat time.  
When the cycle ends, “End” will appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
**Bagel  
Fruit Juice  
Roll/Muffin  
6, 12 or 16 oz (170, 340 or 454 g)  
1 to 6 pieces  
4. Touch UPPER OVEN CANCEL or CANCEL OFF or open the  
door to clear the display and/or stop reminder tones.  
To Reheat Beverages:  
1. Touch CUSTOM REHEAT.  
*See Preparation chart at end of “Custom Defrost” section for  
cuts, sizes, and instructions.  
2. Touch number pad “8”  
**Bagel quantity settings 1 and 2 may appear to have longer  
defrost times than necessary, however, longer times use less  
cooking power.  
or  
Touch CUSTOM REHEAT repeatedly until the Beverages  
setting, “BEVRG-8” is reached.  
3. Touch number pad from chart to select beverage type.  
17  
 
To use Custom Defrost:  
1. Touch CUSTOM DEFROST.  
Popcorn  
2. Touch the number pad from the Custom Defrost chart to  
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Do not use regular paper bags or glass utensils.  
Pop only one package of popcorn at a time.  
select food  
or  
Follow manufacturer’s instructions when using a microwave  
popcorn popper.  
Touch CUSTOM DEFROST repeatedly to scroll through  
foods.  
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Listen for popping to slow to 1 pop every 1 or 2 seconds.  
Do not repop unpopped kernels.  
3. Touch number pads from the Custom Defrost chart to select  
the weight or quantity  
or  
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Use fresh bags of popcorn for optimal results.  
Touch QUANTITY (number pad “0”) repeatedly to select  
quantity.  
Cooking results may vary by brand and fat content.  
Popping time has been preset based on commercially packaged  
microwave popcorn. The oven is preset for the 3.5 oz (99 g) size,  
but can be changed. Use the following chart as a guide.  
4. Touch EASY MINUTE START or wait 5 seconds and the  
microwave oven will start automatically.  
The display will count down the defrost time. For better  
results, a preset standing time is included in the defrosting  
time. This may make the defrosting time seem longer than  
expected.  
BAG SIZE  
3.5 oz (99 g)  
3.0 oz (85 g)  
1.75 oz (50 g)  
CODE  
TOUCH PAD  
Once  
1
2
3
When the cycle ends, “End” will appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
Twice  
Three times  
5. Touch UPPER OVEN CANCEL or CANCEL OFF or open the  
door to clear the display.  
To Pop Popcorn:  
1. Touch POPCORN (3 SIZES).  
The cook time can be changed during the defrosting cycle  
without interrupting cooking.  
The microwave oven will be set to automatically begin the  
pop setting for the 3.5 oz (99 g) bag size.  
To Change Defrost Time: Touch MICRO •• COOK POWER or  
UPPER •• COOK POWER repeatedly to scroll through “MORE,”  
“LESS” or “NORML” time.  
Touch POPCORN (3 SIZES) repeatedly to scan and select  
bag size  
MEAT, POULTRY AND FISH DEFROST PREPARATION  
Use the following chart as a guide when defrosting meat, poultry,  
or fish. When setting the Custom Defrost cycle, the net weight  
must be entered in pounds and tenths of pounds.  
or  
Touch number pad from chart to manually select bag size.  
2. Touch EASY MINUTE START or wait 5 seconds for the  
popping to begin automatically.  
MEAT  
The upper oven display will count down the popping time.  
Beef: ground, steaks, roast,  
The narrow or fatty areas of  
irregular shaped cuts should  
be shielded with foil before  
defrosting.  
Time may be added to popping time by touching EASY  
MINUTE START during or after popping.  
stew  
When the popcorn cycle ends, “End” will appear in the  
display, 4 end-of-cycle tones will sound, and then reminder  
tones will sound every minute.  
Lamb: stew and chops  
Do not defrost less than ¹⁄₄ lb  
(113 g) or two 4 oz (113 g)  
patties.  
Pork: chops, ribs, roasts,  
sausage  
3. Touch UPPER OVEN CANCEL or OFF CANCEL or open the  
door to clear the display and/or stop reminder tones.  
Place all meats in  
microwavable baking dish.  
Keeping Food Warm  
POULTRY  
Chicken: whole and cut up  
Cornish hens  
Turkey: breast  
FISH  
Place in microwavable  
baking dish, chicken breast-  
side up.  
WARNING  
Food Poisoning Hazard  
Remove giblets from whole  
chicken.  
Do not let food sit in oven more than one hour  
before or after cooking.  
Doing so can result in food poisoning or  
sickness.  
Fillets, Steaks, Whole,  
Shellfish  
Place in microwavable  
baking dish.  
Hot cooked food can be kept warm in the microwave oven.  
Foods that are cooked covered and complete meals on dinner  
plates should be covered while being kept warm. Pastry items  
such as pies and turnovers should be uncovered while being kept  
warm.  
18  
 
To Keep Food Warm:  
1. Touch number pads to set length of warm time.  
FOOD  
COOK TIME  
PREPARATION  
2. Touch MICRO •• COOK POWER or UPPER •• COOK  
Puff Pastry Fruit  
Turnovers, 4  
Frozen  
10 to 12 minutes  
POWER.  
3. Touch number pad “1” to set cook power at 10%.  
4. Touch ADD MINUTE START.  
Turkey Breast,  
boneless  
10 to 12 minutes  
per 1 lb (454 g)  
Place turkey in  
center of crisper  
pan. Internal  
temperature  
should be 170°F  
(77°C).  
The upper oven display will count down the warm time.  
When the cycle ends, “End” will appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
5. Touch upper oven OFF/CANCEL or open the door to clear the  
display.  
To program keep-warm at the end of a cooking cycle, set the  
time and the cook power (10%) as the last cooking stage. See  
“Cooking in Stages” section.  
Broil  
The Broil feature uses the broil element to cook and brown 1 to 4  
small pieces of food at a time. Always use the broiling grid. The  
Crisper Pan may be used with the Broil function to catch  
drippings from the food. See “Grids” section before using.  
Crisp  
The Crisp feature uses the broil element and microwaves to crisp  
and brown foods. Crisp can be used to saute meats and  
vegetables, pan-fry bacon and eggs, and to crisp and brown  
pizza and cheese sandwiches. Always use the crisper pan. See  
the “Crisper Pan and Handle” section before using.  
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Avoid opening the door often.  
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For even browning, turn food over halfway through cooking.  
To Broil:  
Before broiling, remove turntable hub. See “Parts and Features”  
for location. Replace turntable in oven. Turntable must be in  
place during broiling, but will not rotate. Then preheat broil  
element for 2 to 3 minutes. Place all food on half of broiling grid.  
Place grid on turntable, and position it so that the food is directly  
under the broil element.  
To Crisp:  
Before Crisping, brush crisper pan with ¹⁄₂ tsp (3 mL) of oil or  
spray with nonstick cooking spray. Arrange food on crisper pan,  
and place pan on turntable.  
1. Touch CRISP.  
1. Touch BROIL.  
2. Touch the number pads to enter a length of time to cook in  
2. Touch the number pads to enter a length of time to cook in  
minutes and seconds. The time can be set up to 90 minutes.  
minutes and seconds, up to 90 minutes.  
3. Touch EASY MINUTE START.  
3. Touch EASY MINUTE START.  
The “USE PAN” prompt will appear in the upper oven display  
for 4 seconds, then the display will count down the cook  
time.  
The “USE GRID” prompt will appear in the upper oven display  
for 4 seconds, then the display will count down the cook  
time.  
Time may be added during cooking by touching EASY  
MINUTE START.  
Time may be added during cooking by touching EASY  
MINUTE START.  
When the cycle ends, “End” will appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
When the cycle ends, “End” will appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
4. Touch UPPER OVEN CANCEL or CANCEL OFF or open the  
4. Touch UPPER OVEN CANCEL or CANCEL OFF or open the  
door to clear the display.  
door to clear the display.  
The “USE PAN” prompt may be disabled by touching and holding  
the number pad “2” for 5 seconds. Repeat to re-enable.  
The “USE GRID” prompt may be disabled by touching and  
holding the number pad “2” for 5 seconds. Repeat to re-enable.  
CRISPING CHART  
Times are approximate and may be adjusted for individual tastes.  
BROILING CHART  
Times are approximate and may be adjusted for individual tastes.  
FOOD  
COOK TIME  
PREPARATION  
FOOD  
COOK TIME  
PREPARATION  
Pizza,  
refrigerated or  
fresh  
Sprinkle crisper  
pan with corn  
meal. Add  
additional time for  
thick crust and  
reduce time for  
thin crust.  
Garlic Toast or  
Open Face  
2 to 3 minutes  
Sandwiches  
12 in. (30 cm)  
9 in. (23 cm)  
9 minutes  
7 minutes  
Steaks, 2 top  
sirloin, ³⁄₄ in. (2 cm)  
thick, 8 oz. (227g)  
portions  
Medium doneness Trim excess fat  
and score edges.  
Side 1: 10 minutes  
Let stand 1 minute  
Side 2: 8 minutes  
before serving.  
19  
 
5. Touch EASY MINUTE START.  
“Lo” will appear in the upper oven display until the  
temperature reaches 170°F (77°C). When that temperature is  
reached, the display will show the preheating temperature in  
5°F (-15°C) increments until the set cooking temperature is  
reached.  
Convection Cooking  
1
When preheating is complete, one tone will sound, and the  
display will show the set cook time.  
2
3
6. Place food or bakeware on convection grid and close the  
4
door.  
7. Touch EASY MINUTE START.  
1. Broil element  
2. Convection fan  
3. Convection element  
(on some models)  
The upper oven display will count down the cook time.  
Each time the door is opened during cooking, the EASY  
MINUTE START pad must be touched to restart cooking.  
4. Convection grid  
When the cycle ends, “End” will appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
Convection Cooking uses the convection element (on some  
models) and the fan. Hot air is circulated throughout the oven  
cavity by the fan. The constantly moving air surrounds the food to  
heat the outer portion quickly.  
8. Touch UPPER OVEN CANCEL or CANCEL OFF or open the  
door to clear the display.  
The Convect function may be used to cook small amounts of  
food on a single rack.  
To Convect Cook without Preheat:  
1. Position convection grid on turntable in microwave oven,  
place food or bakeware on convection grid, and close the  
door.  
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Always use the Convection Grid.  
Do not cover Turntable or Convection Grid with aluminum foil.  
Do not use light plastic containers, plastic wrap or paper  
products. All heat proof cookware or metal utensils can be  
used in convection cooking, but metal utensils cannot be  
used in microwave cooking. Round pizza pans are excellent  
for convection cooking.  
2. Touch CONVECT QUICK PREHEAT once.  
Touch the number pads to set a temperature other than  
325°F (162°C). The cook temperature setting may be  
changed as desired from 170°F to 450°F (77°C to 232°C).  
Celsius temperatures below 100°C must have a “0” at the  
beginning of their entries. For example, 77°C must be entered  
as 0-7-7.  
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Use convection cooking for items such as souffles, breads,  
cookies, angel food cakes, pizza, and most meats and fish.  
No special techniques are needed to adapt standard oven  
recipes to convection cooking, although some temperatures  
might need to be reduced, and some cooking times might  
need to be shortened.  
3. Touch EASY MINUTE START.  
The upper oven display will show the “TIME” prompt.  
4. Touch number pads to enter length of time to cook, in hours  
and minutes, up to 4 hours.  
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This oven may be preheated in the same way that standard  
oven is preheated. (Most recipes for baked goods call for  
preheating.)  
5. Touch EASY MINUTE START.  
The upper oven display will count down the cook time.  
Each time the door is opened during cooking, the ADD  
MINUTE START pad must be touched to restart cooking.  
To Convect Cook with Preheat:  
1. Position convection grid on turntable in microwave oven and  
close the door.  
When the cycle ends, “End” will appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
2. Touch CONVECT QUICK PREHEAT twice.  
“PREHEAT” will appear in the upper oven display.  
6. Touch UPPER OVEN CANCEL or CANCEL OFF or open the  
Touch the number pads to set a temperature other than  
325°F (162°C). The cook temperature setting may be  
changed as desired from 170°F to 450°F (77°C to 232°C).  
door to clear the display.  
Celsius temperatures below 100°C must have a “0” at the  
beginning of their entries. For example, 77°C must be entered  
as 0-7-7.  
3. Touch EASY MINUTE START.  
The upper oven display will show the “TIME” prompt.  
4. Touch number pads to enter length of time to cook, in hours  
and minutes, up to 4 hours.  
20  
 
MICROWAVE COOK CHART  
These times are approximate and may need to be adjusted to suit individual taste.  
FOOD  
COOK TIME  
COOK POWER  
Meats, Poultry, Fish, Seafood  
Bacon (per slice)  
45 sec to 1 min 15 sec per slice  
4 to 6 min  
100%  
100%  
Ground Beef for Casseroles (1 lb [.45 kg])  
Ground Beef Patties (2)  
Ground Beef Patties (4)  
1st side 2 min, 2nd side 1½ to 2½ min  
1st side 2½ min, 2nd side 2 to 3 min  
100%  
100%  
Meat Loaf (1½ lbs [.7 kg])  
13 to 19 min  
70%  
Chicken Pieces  
6 to 9 min/lb (454 g)  
100%  
Internal temperature should be 185ºF (85ºC) after standing.  
Turkey Breast  
5 min, then  
8 to 12 mins  
100%,  
70%  
Internal temperature should be 185ºF (85ºC) after standing.  
Fish Fillets (1 lb [.45 kg])  
Scallops and Shrimp (1 lb [.45 kg])  
Vegetables  
5 to 6 min  
100%  
100%  
3½ to 5½ min  
Beans, Green or Yellow (1 lb [.45 kg])  
Broccoli (1 lb [.45 kg])  
6 to 12 min  
6 to 10 min  
8 to 12 min  
6 to 9 min  
100%  
100%  
100%  
100%  
Carrots (1 lb [.45 kg])  
Cauliflower (medium head)  
Corn on the Cob (2)  
Corn on the Cob (4)  
4 to 9 min  
6 to 16 min  
100%  
100%  
Potatoes, Baked (4 medium)  
Summer Squash (1 lb [.45 kg])  
Other  
13 to 19 min  
3 to 8 min  
100%  
100%  
Applesauce (4 servings)  
Baked Apples (4)  
7 to 9 min  
4 to 6 min  
1 to 2 min  
100%  
100%  
50%  
Chocolate (melt 1 square)  
Eggs, Scrambled (2)  
Eggs, Scrambled (4)  
1 min 15 sec to 1 min 45 sec  
2 to 3 min  
100%  
100%  
Hot Cereals (1 serving)  
Hot Cereals (4 servings)  
1½ to 5 min  
4½ to 7 min  
100%  
100%  
Nachos (large plate)  
1½ to 2½ min  
50%  
Water for Beverage (1 cup [250 mL])  
Water for Beverage (2 cups [500 mL])  
2½ to 4 min  
4½ to 6 min  
100%  
100%  
21  
 
MICROWAVE REHEAT CHART  
These times are approximate and may need to be adjusted to suit individual taste. If using Broil to reheat, do not cover food.  
FOOD/STARTING TEMPERATURE  
COOK TIME  
COOK POWER  
PREPARATION  
Meat (Chicken pieces, chops, hamburgers,  
meat loaf slices)  
1 serving/Refrigerated  
2 servings/Refrigerated  
Cover loosely.  
1-2 min  
2½-4½ min  
70%  
70%  
Meat Slices (Beef, ham, pork, turkey)  
1 or more servings/Room Temp.  
1 or more servings/Refrigerated  
45 sec-1 min per serving  
1-3 min per serving  
50%  
50%  
Cover with gravy or wax paper.  
Check after 30 sec per serving.  
Stirrable Casseroles and Main Dishes  
1 serving/Refrigerated  
2-4 min  
4-6 min  
6-8 min  
100%  
100%  
100%  
2 servings/Refrigerated  
Cover. Stir after half the time.  
4-6 servings/Refrigerated  
Nonstirrable Casseroles and Main Dishes  
1 serving/Refrigerated  
5-8 min  
9-13 min  
13-16 min  
50%  
50%  
50%  
2 servings/Refrigerated  
Cover with wax paper.  
4-6 servings/Refrigerated  
Soup, Cream  
1 cup (250 mL)/Refrigerated  
1 can (10 oz [284 mL])/Room Temp.  
3-4½ min  
5-7 min  
50%  
50%  
Cover. Stir after half the time.  
Cover. Stir after half the time.  
Soup, Clear  
1 cup (250 mL)/Refrigerated  
1 can (10 oz [284 mL])  
2½-3½ min  
4-5½ min  
100%  
100%  
Pizza (Medium slice)  
1 slice/Room Temp.  
2 slices/Room Temp.  
1 slice/Refrigerated  
2 slices/Refrigerated  
15-25 sec  
30-40 sec  
30-40 sec  
45-55 sec  
100%  
100%  
100%  
100%  
Vegetables  
1 serving/Refrigerated  
2 servings/Refrigerated  
45 sec-1½ min  
1½-2½ min  
100%  
100%  
Cover. Stir after half the time.  
Baked Potato  
1/Refrigerated  
2/Refrigerated  
Cut lengthwise, then several  
times crosswise. Cover with wax  
paper.  
1-2 min  
2-3 min  
50%  
50%  
Breads (Dinner or breakfast roll)  
1 roll/Room Temp.  
Wrap single piece in paper  
towel. Place several pieces on  
paper towel, then cover with  
another paper towel.  
8-12 sec  
11-15 sec  
18-22 sec  
50%  
100%  
100%  
2 rolls/Room Temp.  
4 rolls/Room Temp.  
Pie  
Whole/Refrigerated  
1 slice/Refrigerated  
5-7 min  
30 sec  
70%  
100%  
22  
 
OVEN CAVITY  
OVEN CARE  
Do not use soap-filled scouring pads, abrasive cleaners, steel-  
wool pads, gritty wash cloths or some paper towels. Damage  
may occur.  
General Cleaning  
On stainless steel models, rub in direction of grain to avoid  
damaging.  
IMPORTANT: Before cleaning, make sure all controls are off and  
the oven is cool. Always follow label instructions on cleaning  
products.  
The area where the oven door and frame touch when closed  
should be kept clean.  
Soap, water and a soft cloth or sponge are suggested first unless  
otherwise noted.  
Average soil  
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Mild, non-abrasive soaps and detergents:  
Rinse with clean water and dry with soft, lint-free cloth.  
STAINLESS STEEL (on some models)  
Heavy soil  
Mild, non-abrasive soaps and detergents:  
Do not use soap-filled scouring pads, abrasive cleaners, Cooktop  
Polishing Creme, steel-wool pads, gritty wash cloths or some  
paper towels. Damage may occur.  
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Heat 1 cup (250 mL) of water for 2 to 5 minutes in oven.  
Steam will soften soil. Rinse with clean water and dry with  
soft, lint-free cloth.  
Rub in direction of grain to avoid damaging.  
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Stainless Steel Cleaner & Polish (not included):  
See “Assistance or Service” section to order.  
Liquid detergent or all-purpose cleaner:  
Rinse with clean water and dry with soft, lint-free cloth.  
Vinegar for hard water spots  
Odors  
Lemon juice or vinegar:  
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Heat 1 cup (250 mL) of water with 1 tablespoon (15 mL) of  
either lemon juice or vinegar for 2 to 5 minutes in oven.  
TURNTABLE  
OVEN DOOR EXTERIOR  
Do not operate the microwave without the turntable in place.  
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Mild cleanser and scouring pad  
Dishwasher  
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Glass cleaner and paper towels or non-abrasive plastic  
scrubbing pad:  
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Apply glass cleaner to soft cloth or sponge, not directly on  
panel.  
GRIDS  
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Steel wool pad  
Dishwasher  
CRISPER PAN  
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Mild cleanser and scouring sponge  
Dishwasher  
23  
 
Turntable rotates both directions  
TROUBLESHOOTING  
I
This is normal and depends on motor rotation at beginning of  
cycle.  
Try the solutions suggested here first in order to avoid the  
cost of an unnecessary service call.  
Display shows messages  
Nothing will operate  
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Is the display showing “PF”, “PF id=27” or “PF id=30”?  
There has been a power failure. Clear the display. See  
“Display(s)” section. On some models, reset the clock, if  
needed. See “Clock” section.  
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Has a household fuse been blown or has the circuit  
breaker been tripped?  
Replace the fuse or reset the circuit.  
Is the display showing a letter followed by a number?  
Clear the display. See “Display(s)” section. If it reappears, call  
for service. See “Assistance or Service” section.  
Is the appliance wired properly?  
See Installation Instructions.  
Oven will not operate  
Display shows time countdown, but is not operating  
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Is the door completely closed?  
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Is the Minute Timer in use?  
Firmly close door.  
See “Minute Timer” section.  
Is the electronic oven control set correctly?  
See “Electronic Oven Control” section.  
Tones are not sounding  
On some models, is the Control Lock set?  
See “Control Lock” section.  
Are tones disabled?  
See “Tones” section.  
On some models, is the Sabbath Mode set?  
See “Sabbath Mode” section.  
Smoke is coming from oven vent during broiling  
On combination oven models, is the lower oven self-  
cleaning?  
The upper oven will not work during the lower oven Self-  
Cleaning Cycle.  
Some smoke is normal and occurs just as in conventional  
broiling.  
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Is the magnetron working properly?  
Sparking during broiling  
Heat 1 cup (250 mL) of cold water for 2 minutes at 100%  
cooking power. If water does not heat, call for service. See  
“Assistance or Service” section.  
This is normal and occurs as fat burns off from past cooking.  
Sparking will stop once fat is completely burned off.  
Oven makes humming noise  
Cooking times seem too long  
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This is normal and occurs when the transformer in the  
magnetron cycles on.  
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Is the cooking power set properly?  
See “Cooking Power” in “Microwave Cooking” section.  
Are large amounts of food being heated?  
Larger amounts of food need longer cooking times.  
Oven door looks wavy  
This is normal and will not affect performance.  
Is the incoming voltage less than specified in “Parts and  
Features”?  
Have a qualified electrician check the electrical system of the  
house.  
Turntable will not operate  
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Is the turntable properly in place?  
Make sure turntable is correct-side up and is sitting securely  
on the turntable support.  
Is the turntable support operating properly?  
Remove turntable. Remove and replace turntable support.  
Replace turntable. Put in 1 cup (250 mL) of water, then restart  
oven. If still not working, call for service. See “Assistance or  
Service” section. Do not operate the oven without turntable  
and turntable support working properly.  
24  
 
For further assistance  
If you need further assistance, you can write to KitchenAid with  
any questions or concerns at:  
ASSISTANCE OR  
SERVICE  
KitchenAid Brand Home Appliances  
Customer Interaction Center  
553 Benson Road  
Benton Harbor, MI 49022-2692  
Before calling for assistance or service, please check  
Troubleshooting.” It may save you the cost of a service call. If  
you still need help, follow the instructions below.  
Please include a daytime phone number in your correspondence.  
Accessories U.S.A.  
When calling, please know the purchase date and the complete  
model and serial number of your appliance. This information will  
help us to better respond to your request.  
To order accessories, call the KitchenAid Customer Interaction  
Center toll free at 1-800-442-9991 and follow the menu prompts.  
Or visit our website at www.kitchenaid.com and click on “Shop-  
Online,” then “Accessories.”  
If you need replacement parts  
If you need to order replacement parts, we recommend that you  
only use factory specified parts. These factory specified parts will  
fit right and work right because they are made with the same  
precision used to build every new KITCHENAID® appliance.  
Stainless Steel Cleaner & Polish  
(stainless steel models)  
Order Part #4396095  
To locate factory specified parts in your area, call our Customer  
Interaction Center telephone number or your nearest KitchenAid  
designated service center.  
In Canada  
For product related questions, please call the KitchenAid Canada  
Customer Interaction Center toll free:  
In the U.S.A.  
Call the KitchenAid Customer Interaction Center toll free:  
1-800-422-1230.  
1-800-461-5681 8:30 a.m. - 5:30 p.m. EST.  
Our consultants provide assistance with:  
I
Features and specifications on our full line of appliances.  
Our consultants provide assistance with:  
I
Referrals to local dealers.  
I
I
I
I
Features and specifications on our full line of appliances.  
For parts, accessories and service in Canada  
Call 1-800-807-6777. KitchenAid designated service technicians  
are trained to fulfill the product warranty and provide after-  
warranty service, anywhere in Canada.  
Installation information.  
Accessory and repair parts sales.  
Specialized customer assistance (Spanish speaking, hearing  
impaired, limited vision, etc.).  
For further assistance  
If you need further assistance, you can write to KitchenAid  
Canada with any questions or concerns at:  
I
Referrals to local dealers, repair parts distributors, and  
service companies. KitchenAid designated service  
technicians are trained to fulfill the product warranty and  
provide after-warranty service, anywhere in the United States.  
Customer Interaction Center  
KitchenAid Canada  
To locate the KitchenAid designated service company in your  
area, you can also look in your telephone directory Yellow  
Pages.  
1901 Minnesota Court  
Mississauga, Ontario L5N 3A7  
Please include a daytime phone number in your correspondence.  
25  
 
Notes  
26  
 
Notes  
27  
 
KITCHENAID® HIGH SPEED MICROWAVE OVEN WARRANTY  
ONE-YEAR FULL WARRANTY  
For one year from the date of purchase, when this appliance is operated and maintained according to instructions attached to or  
furnished with the product, KitchenAid will pay for factory specified parts and repair labor costs to correct defects in materials or  
workmanship. Service must be provided by a KitchenAid designated service company.  
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON MAGNETRON TUBE, ELECTRIC OVEN ELEMENT AND  
SOLID STATE TOUCH CONTROL SYSTEM  
In the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructions  
attached to or furnished with this product, KitchenAid will pay for factory specified parts for the microwave magnetron tube, any electric  
oven element and the solid state touch control system to correct defects in materials or workmanship.  
SECOND THROUGH TENTH YEAR LIMITED WARRANTY ON STAINLESS STEEL OVEN CAVITY/INNER DOOR  
In the second through tenth years from date of purchase, when this appliance is operated and maintained according to instructions  
attached to or furnished with this product, KitchenAid will pay for factory specified parts for the stainless steel oven cavity/inner door if  
the part rusts through due to defects in materials or workmanship.  
KitchenAid will not pay for:  
1. Service calls to correct the installation of your appliance, to instruct you how to use your appliance, to replace house fuses or  
correct house wiring, or to replace owner-accessible light bulbs.  
2. Repairs when your appliance is used in other than normal, single-family household use.  
3. Pickup and delivery. Your appliance is designed to be repaired in the home.  
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, improper installation, acts of God or use of products not  
approved by KitchenAid or KitchenAid Canada.  
5. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
6. Replacement parts or repair labor costs for units operated outside the United States or Canada.  
7. In Canada, travel or transportation expenses for customers who reside in remote areas.  
8. Any labor costs during the limited warranty periods.  
KITCHENAID AND KITCHENAID CANADA SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL  
DAMAGES.  
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation  
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or  
province to province.  
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized KitchenAid dealer to  
determine if another warranty applies.  
If you need service, first see the “Troubleshooting” section of this book. After checking “Troubleshooting,” additional help can be found by  
checking the “Assistance or Service” section or by calling the KitchenAid Customer Interaction Center, 1-800-422-1230 (toll-free), from  
anywhere in the U.S.A. In Canada, contact your designated KitchenAid Canada Appliance service company or call 1-800-807-6777.  
5/00  
Dealer name____________________________________________________  
Keep this book and your sales slip together for future  
reference. You must provide proof of purchase or  
Address________________________________________________________  
installation date for in-warranty service.  
Phone number__________________________________________________  
Write down the following information about your appliance to  
better help you obtain assistance or service if you ever need it.  
You will need to know your complete model number and serial  
number. You can find this information on the model and serial  
number label/plate, located on your appliance as shown in the  
“Parts and Features” section.  
Model number __________________________________________________  
Serial number __________________________________________________  
Purchase date __________________________________________________  
4453217B  
© 2002. All rights reserved.  
® Registered Trademark/TM Trademark of KitchenAid, U.S.A., KitchenAid Canada licensee in Canada  
3/02  
Printed in U.S.A.  
® Styrofoam is a Registered Trademark of The Dow Chemical Company.  
 

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